Workflows
End-to-end clinic and home follow-up
Verify appointment, clinical visibility, home tasks and owner outcomes separately.
Platform · VetConnect · PetConnect (iOS) · PetConnect (Android) · Last verified:
This uses separate clinician and owner accounts. Use a test clinic, Luna and Example Owner A without changing real care.
- Owner accepts the correct clinic invitation and checks household scope.
- Submit an appointment request, completing or skipping an offered assessment.
- Clinic reviews and approves a valid slot/clinician; owner calendar should show current outcome.
- Clinic records examination, appropriate diagnostics/treatment and offered home tasks. Signing, visibility and sharing are separate.
- Owner opens the correct pet, summary and shared record in Health, without expecting clinical drafts.
- Complete an eligible home task and verify progress; use offered undo for an incorrect mark.
- Clinic refreshes follow-up/task status. Home marking is not the same as clinical administration.
- Owner reads financial history; clinic handles collections.
Expected result and failure
Both clients agree on patient/appointment identity, eligible shared content and task outcome. For missing reports, check pet, connection, confirmation/visibility and expiry. Creating another examination or pet does not solve access.