Files, reports, and sharing links
Preview files, print reports, inspect sharing history, and revoke access.
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Uploading a file, printing a report, and creating access through a sharing link are distinct. Check patient/customer, document, and recipient at each step.
Upload and preview
In Files, check type, record context and offered filters. List/grid and multi-selection are different presentations; a linking picker and general File Manager are different modes.
- Open the relevant patient/clinical record area or Files.
- If permitted, select the file and follow supported format/size guidance.
- Wait for completion and preview the correct document, date, and context.
- If linked to an examination/diagnostic record, reopen it from that detail.
Listing a file does not prove it is linked to the intended examination. Removing a relationship differs from deleting the file.
View or print a report
Upload queue and document result
File Manager/global uploads support up to 2 GB per file; narrower prescription, task, receipt or diagnostic format/size limits take precedence. Inspect each file's progress/error/success. Cancel/retry affects its queue; do not create an uploaded file again. Closing a window does not prove upload-panel work completed.
Selecting, uploading and linking an existing file are separate results. For disabled candidates, inspect format, context and access. Read individual/selected-file scope in remove/delete confirmation.
Verify the document actually opens through Preview / Download / Print. Browser download/window restrictions or changed source can cause failure. Refresh the source and use the existing PDF; do not create another signature merely to repair output. Regulatory export differs from an ordinary report PDF.
Use the document's examination, diagnostic, prescription, or epicrisis preview/print action. Check patient, veterinarian, date, content, and attachments. Printing a sale summary does not issue an electronic invoice.
A Veti epicrisis can be a document draft/revision; it does not replace persisted clinical findings or a signature. Distinguish saved documents from earlier chat text.
Share a signed examination
- Open sharing from the signed examination.
- Review content, access, and validity options.
- Check recipient information when requested.
- Send the generated link only to the intended recipient.
- Inspect validity and permitted revocation in shared-report history.
The link provides access to its report. Keep it out of public locations. Expired, revoked, or no-longer-valid links may not show content. A viewing event does not prove that someone read the entire report.
Check sharing after corrections
Reopening a signed examination revokes earlier shares. Signing again does not reactivate those links. If needed, preview the current report and create a new share. Distinguish an earlier signed revision from the current report.
Patient-owner app visibility differs from an explicit share link. Check visibility and previews in their respective product surfaces.
Common problems
Sharing unavailable: check record state, role, and sharing access. File unavailable: check upload completion, relationship, and access. Link unavailable: check validity and whether it represents the current report.