Desktop and devices

HBS connection on Desktop

Desktop requirements for Türkiye HBS login, state verification and workbook distinctions.

Platform · Last verified:

HBS/Tarbil and e-Devlet sign-in is Desktop-only. It needs Türkiye/eligible clinic, role and current Desktop support. Do not assume the native flow exists in an ordinary browser or VetConnect.

Start connection

  1. Open Platform in the correct unlocked Desktop profile.
  2. Read current state in personal Settings → HBS Connection, when offered.
  3. Choose Connect to open Desktop's separate local login window.
  4. Complete your own e-Devlet verification/consent steps there.
  5. Return and verify server-confirmed activation. Seeing login or provider consent is not final success.

Windows requires suitable WebView2; the source boundary is version 101+. Installed-version/provider completion needs separate acceptance. Do not put passwords/OTP in Veti, support messages or clinical notes.

Lock, cancellation and failure

Lock, account/clinic change, cancellation or expiry may close the window. Read current connection state before starting an eligible new request; do not apply an old window's result to a new profile. Inspect existing state after uncertain import. Report Desktop/OS version and visible stage for empty/blocked navigation.

Connection differs from regulatory files

ATS, İTS/medication and e-prescription workbooks are separate record outputs. Download neither logs into HBS nor submits to the ministry. Connection does not automatically correct missing identity/classification. Regulatory exports.

This guide makes no claim that identity verification completes medical/regulatory acceptance. Real provider login is separate from synthetic UI testing.

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