Sign in with phone, SMS and social accounts

Start on Platform's sign-in screen. Check the country code and national phone number together; never use someone else's code.

Check the country code beside the phone field. Use the language selector at the lower left to change the interface language.

Phone sign-in

1. Enter your phone and continue. Verify the displayed destination belongs to you.
2. If SMS opens, enter or paste the six-digit SMS code. Verification begins when all six digits are entered.
3. If VetConnect approval opens, review and approve the request on your own phone. The offered Verify with SMS action switches the same sign-in to SMS.
4. Follow the resulting setup, invitation or clinic screen. Entering a code does not complete clinic setup.

Failed code or approval

After a wrong code, use Try again or Enter; do not expect the same code to resubmit automatically. When it expires, start a new sign-in from the phone step. Change number corrects a wrong phone; the previous code cannot authorize a new attempt. Complete a displayed verification challenge. If VetConnect approval does not arrive, check the mobile session/connectivity and use the offered SMS path.

Google or Apple

A linked social account signs in normally. An unlinked account proceeds to phone verification; completing it links the social identity to that account. Google/Apple is not a separate unverified clinic-account registration path.

Example: if the displayed phone's final digits are wrong, change the number rather than guessing the code. Successful sign-in opens your own account. Sign out when finished on a shared computer. Setup, join a team.